r786 Privacy Policy

r786 ("we", "us", "our") operates the online casino and sports betting platform accessible at r786.bet and any associated mobile applications (collectively, the "r786 Platform"). This Privacy Policy sets out how r786 collects, uses, discloses, stores and protects personal data relating to registered players, prospective players, and visitors to the r786 Platform ("you", "your").

r786 takes the privacy of its players seriously. Whether you are placing a cricket bet on a PSL match from Karachi, spinning the reels on a slot game from Lahore, or simply browsing the r786 Platform from Islamabad, we want you to understand exactly how your information is handled at every stage.

This Privacy Policy should be read alongside the r786 Terms & Conditions, which govern your overall use of the platform. By registering an r786 account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood its contents.

r786 collects personal data in the following categories, depending on the nature of your interaction with the platform:

r786 does not knowingly collect special category data (such as health data, religious beliefs, or political opinions) unless it is voluntarily provided by the player in the context of a responsible gaming self-exclusion or similar support request, in which case it is processed solely for the purpose of providing that support.

r786 collects personal data through the following means:

• Direct submission: Information you provide when registering an r786 account, completing KYC verification, making a deposit or withdrawal, or contacting support.
• Automated technical collection: Data collected automatically as you interact with the r786 Platform, including via cookies, web beacons, and server logs. See Section 6 for full details of r786's cookie practices.
• Third-party payment processors: When you transact via JazzCash, EasyPaisa, Raast, or a supported bank, r786 receives transaction confirmation data from the relevant payment gateway. r786 does not store full payment instrument credentials.
• Identity verification providers: r786 may use third-party identity verification services to confirm the authenticity of CNIC documents and other identity materials submitted during KYC.
• Fraud and AML screening tools: r786 uses automated risk screening systems that may cross-reference submitted data against publicly available watchlists and databases as part of its anti-money laundering compliance obligations.

r786 processes personal data only where a valid legal basis exists. The table below summarises the primary purposes for which your data is processed and the corresponding legal basis for each:

Where r786 relies on consent as the legal basis for processing — most notably for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

r786 does not sell, rent or trade your personal data to third parties. r786 may, however, share your personal data with the following categories of recipients where necessary and lawful:

• Payment service providers: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank and other supported processors receive the data necessary to authenticate and complete your PKR transactions.
• Identity and KYC verification providers: Third-party services engaged by r786 to validate CNIC documents and confirm player identity.
• AML and fraud screening providers: Automated compliance tools that process identification data against regulatory watchlists.
• Gaming software and platform providers: Technology partners who supply the casino games, sports betting engine, crash game infrastructure, and platform software that powers r786. These partners process gaming session data as data processors acting on r786's instructions.
• Regulatory and licensing authorities: r786's international gaming licence may require the disclosure of certain player data to the relevant licensing authority as part of ongoing regulatory oversight.
• Law enforcement and government bodies: r786 will disclose personal data to competent authorities where required to do so by law, court order, or in connection with the investigation of suspected criminal activity including fraud, money laundering, or underage gambling.

All third-party data processors engaged by r786 are bound by contractual data processing agreements that restrict them from using your data for any purpose beyond the specific service they are providing to r786.

The r786 Platform uses cookies and similar tracking technologies (including web beacons and local storage objects) to deliver a functional, personalised and secure gaming experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the core operation of the r786 Platform, including maintaining your login session, storing your language and currency preferences, and enabling secure transactions. These cookies cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the r786 Platform. This data helps r786 identify pages that are performing well and areas that require improvement.
• Functionality cookies: Store your platform preferences — such as game layout settings, notification preferences and responsible gaming display options — so they persist across sessions.
• Marketing and targeting cookies: Used only where you have provided consent. These cookies enable r786 to display relevant promotional content about cricket betting, casino games, and bonus offers based on your activity on the platform.

You may manage your cookie preferences at any time through your browser settings or the cookie consent tool available on the r786 Platform. Please note that disabling certain categories of cookies may affect the functionality or performance of the platform.

r786 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the r786 Platform is encrypted using 256-bit SSL/TLS protocols.
• Encrypted data storage: Sensitive personal data including CNIC details, payment references, and authentication credentials are stored in encrypted form using industry-standard encryption algorithms.
• Access controls: Access to personal data within r786's systems is restricted on a strict need-to-know basis. Staff members with access to player data are subject to confidentiality obligations and receive regular data protection training.
• Intrusion detection and monitoring: r786's platform infrastructure is subject to continuous security monitoring, with automated alerts for anomalous access patterns or potential data breaches.
• Two-factor authentication: r786 supports two-factor authentication on player accounts as an additional layer of protection against unauthorised account access.

Notwithstanding the above, no method of electronic transmission or storage is completely secure. r786 cannot guarantee absolute security and will not be liable for any breach that occurs despite having implemented reasonable and appropriate security measures. In the event of a significant data security incident affecting player data, r786 will notify affected players via their registered contact details in a timely manner.

r786 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or regulatory obligation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active r786 account and for a period of five years following permanent account closure, to satisfy KYC, AML and licensing record-keeping requirements.
• Transaction and gaming history: PKR transaction records and gaming session logs are retained for five years in accordance with standard financial record-keeping obligations under r786's international gaming licence.
• Communications and support records: Support chat transcripts and email correspondence are retained for three years following the resolution of the relevant query or complaint.
• Marketing preferences: Opt-in and opt-out records are retained for as long as your r786 account is active and for three years thereafter, to demonstrate consent compliance.
• Technical and log data: Server logs and technical access data are typically retained for up to 12 months unless a longer period is required for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to a specific individual.

As a player on the r786 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact r786 support at [email protected] with your registered account details and a clear description of your request.

• Right of access: You may request a copy of the personal data r786 holds about you, along with information about the purposes for which it is processed.
• Right to rectification: If any personal data r786 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic account details such as contact information may be updated directly within your account settings.
• Right to erasure: In certain circumstances you may request that r786 delete your personal data. Note that r786 may be required to retain certain data beyond any erasure request where a legal or regulatory obligation to do so exists — for example, KYC records mandated by r786's gaming licence.
• Right to restriction of processing: You may request that r786 restrict the processing of your data in certain circumstances, such as while a rectification request is being assessed.
• Right to data portability: Where processing is based on your consent or on performance of a contract and is carried out by automated means, you may request that r786 provide your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to processing based on r786's legitimate interests. r786 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

r786 will respond to all verifiable data rights requests within 30 days of receipt. Complex requests may be extended by a further 60 days where necessary, with notification provided to the requesting player.

The r786 Platform is strictly for adults aged 21 years and above. r786 does not knowingly collect, store or process personal data relating to individuals under the age of 21. The r786 registration process includes mandatory CNIC verification specifically to enforce this age restriction.

If r786 discovers or is notified that personal data belonging to a person under the age of 21 has been collected — whether through misrepresentation during registration or by any other means — r786 will immediately suspend the relevant account, delete the collected data to the extent permitted by applicable legal obligations, and report the matter where required under its licensing obligations.

Parents and guardians in Pakistan who believe their child may have registered on the r786 Platform are strongly encouraged to contact r786 support at [email protected] immediately so that the matter can be investigated and resolved without delay.

Where you have opted in during registration or through your r786 account settings, r786 may send you promotional communications relating to new game releases, bonus offers, PSL and cricket betting markets, seasonal promotions, and platform updates. These communications may be delivered via SMS to your registered Pakistani mobile number, email, and in-platform notifications.

You may opt out of marketing communications at any time through one of the following channels:

• Updating your notification preferences in the r786 account settings panel.
• Clicking the unsubscribe link included in any r786 marketing email.
• Contacting r786 support and requesting removal from marketing lists.

Opting out of marketing communications will not affect your ability to receive transactional or service-related messages from r786, such as deposit confirmations, withdrawal notifications, KYC requests, or security alerts. These operational messages are sent regardless of marketing preference as they are necessary for the performance of your account.

r786 operates as an internationally licensed gaming platform. As a result, your personal data may be processed and stored on servers located outside of Pakistan, in jurisdictions where r786's platform infrastructure and third-party service providers are based.

Where personal data is transferred internationally, r786 takes appropriate steps to ensure that adequate protections are in place for the data in transit and at the destination, including contractual safeguards with data processors in the form of standard data processing agreements. r786 will not transfer your personal data to any jurisdiction without first satisfying itself that an appropriate level of protection is maintained.

If you would like further information about the specific safeguards applied to international transfers of your r786 account data, please contact support at [email protected].

r786 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or improvements to platform features. The effective date at the top of this page will be updated whenever a material revision is made.

Where a proposed amendment is material — for example, a change that significantly expands the categories of data collected or introduces a new purpose for processing — r786 will provide advance notice via the platform and/or to your registered email address or mobile number before the change takes effect.

Non-material amendments, such as clarifications or corrections, may be published without prior notice. It is your responsibility to review this Privacy Policy periodically. Continued use of the r786 Platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the updated terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way r786 has handled your personal data, please reach out to the r786 support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the r786 Platform for registered players.
• Response time: r786 aims to acknowledge all privacy-related queries within 48 hours and to provide a substantive response within 30 days.

If you are not satisfied with r786's response to a data protection concern, you may escalate the matter to the data supervisory authority or dispute resolution body associated with r786's international gaming licence. Details of the appropriate escalation body are available from r786 support on request.